Quality and Assurance Manager – 12 month FTC

Job Introduction

Founded in 1968 Griffiths are one of the leading civil engineering and construction organisations working in Wales, the English border counties, and the West of England.

We pride ourselves in providing the “personal touch” establishing and maintaining mutually beneficial relationships at all levels within client organisations, throughout the supply chain and with stakeholders.

We are very proud of our history and what makes us the company we are today. We also have huge ambitions for the future and want to continue our growth and innovation to remain at the leading edge of our industry we offer a range of career development opportunities as a Business Unit of Tarmac PLC. We are looking for people who share this passion, enthusiasm, and collaborative approach to join our team. As part of a global business in CRH, the career opportunities are limitless.

We are looking for a highly motivated and capable Quality & Assurance Manager in Abergavenny on a FTC with previous Rail and Infrastructure experience who can demonstrate the leadership and technical qualities required for this role. The role requires the ability to manage changing priorities and be an agile, confident performer. The rewards for the individual include continuous growth, development opportunities and a long-term career in an interesting and stimulating environment. Previous experience in engineering with a civil engineering contractor is essential.

The role reports directly to the Head of SHEQ and will form an integral part of the SHEQ Team working closely with the Quality Assurance and Site Teams based in our Abergavenny office.

Role Responsibility

On a day to day basis, the key responsibilities for this role will include:

• Align and build an effective QMS framework fit for improving the performance of quality performance
• Determining, negotiating, and agreeing on in-house quality procedures, standards and specifications
• Assessing stakeholder requirements and ensuring that these are met
• Taking ownership of the ISO accreditations, overseeing internal and external audits.

• To develop and maintain an integrated audit programme for the project on a risk basis and to ensure suitable audit resources are employed to conduct audits and report findings
• Liaising with suppliers to ensure supplier quality is satisfactory.
• Data collection and analysis to produce monthly performance measurement (KPI) reports, reporting on performance trends, identifying and recommending actions to improve performance
• Writing management and technical reports
• Encouraging change and improvement in performance and quality

• Directing objectives to maximise profitability
• Set objectives, monitor, and control performance, workload, resources and provide training, coaching and/or mentoring to line reports. Undertake annual appraisals identify staff training/development needs, develop training plans, and evaluate outcomes
• Undertaking investigations and implement effective root cause analysis (and enable the identification of corrective actions)
• Maintain quality records (including but not limited to Customer Comments, Change Requests, Post Market Surveillance, Non-Conformance Reports)

The Ideal Candidate

We are looking for a candidate who possesses the following skills:

• Degree level or equivalent experience in a Civil Engineering / Quality Assurance discipline preferred.
• Construction Industry experience is considered essential within Rail and Infrastructure sectors
• Experience of leading Quality Assurance in large projects.

• Member of the Chartered Quality Institute/Chartered Quality Professional
• Lead Auditors qualification
• Previous involvement in audits with Regulatory/Certification Bodies.
• Full working knowledge of management system standards covering Health and Safety, risk management and business continuity.
• Comprehensive knowledge and the demonstrated ability to facilitate and perform complex Root Cause, Preventative Counter Measure and Corrective Action implementation.

• Previous experience conducting supplier assessments
• Highly developed communication and influencing skills
• Excellent people management skills and experience of coaching and mentoring.
• Experience managing and motivating a team of creative forward-looking people to deliver strategically important initiatives and services
• The ability to bring simplicity from complexity and communicate effectively to senior contacts clearly and diplomatically – both face-to-face, in workshops, presentations and in writing

• Confident and experienced presenter, with experience of large audiences